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Fundamentals

Who this is for​

Admins, security teams, auditors, and developers who need Owlie’s core vocabulary.

Goal​

Understand Owlie’s core objects and how the platform models identity governance.

Prereqs​

  • None

Success criteria​

You can explain the core objects and how they relate in Owlie.

Core concepts​

  • Identities and accounts are separate. Identities represent people; accounts represent external system profiles.
  • Entitlements represent permissions in external systems. Roles control access inside Owlie.
  • Requests and tickets are the workflow backbone for approvals and fulfillment.

Dashboards and URLs​

  • End User Dashboard (EUD): / for end‑user requests and tickets
  • Admin Dashboard: /admin for configuration, approvals, and reporting

Example​

If a user requests GitHub access, the request is created in EUD, approvals are tracked as tickets, and fulfillment is processed through the Admin Dashboard.

Troubleshooting​

  • If terms feel inconsistent across pages, start with /fundamentals/glossary and treat those terms as canonical.

Next steps​

  • /fundamentals/glossary
  • /fundamentals/identities-accounts
  • /fundamentals/entitlements-roles