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Identities and Accounts

Who this is for

Admins, security teams, and developers modeling people across systems.

Goal

Understand how Owlie separates identities from external accounts and why it matters.

Prereqs

  • /fundamentals/glossary

Success criteria

You can describe how identities map to accounts and how correlation works.

Concept

An identity represents a person or service account in Owlie. An account represents that identity’s profile in an external system such as Okta, Entra ID, or Google Workspace.

How Owlie models it

  • A single identity can have multiple accounts across systems.
  • Identities carry core profile fields such as display name, email, status, and manager.
  • Accounts carry external identifiers and are linked to identities after ingestion.

What’s different vs typical IGA

  • Owlie treats identities as the canonical object and links accounts after ingestion.
  • Correlation is explicit and should be validated early in every deployment.

What Owlie does not do

  • Automatic identity merging without administrator review.

Example

An engineer has an Okta account and a Google Workspace account. Owlie links both to one identity so access requests and audits are unified.

Troubleshooting

  • If you see duplicate identities for the same person, review correlation rules and resolve merges before continuing. See /troubleshooting/ingestion-correlation.

Next steps

  • /fundamentals/entitlements-roles
  • /implement/setup/first-connector
  • /troubleshooting/ingestion-correlation