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Experienced with IGA

Who this is for​

IGA practitioners, identity engineers, and security teams who know the domain.

Goal​

Find Owlie’s differences and get to the correct setup or API page fast.

Prereqs​

  • Familiarity with IGA concepts such as identities, entitlements, and reviews

Success criteria​

You can identify Owlie‑specific behavior and open the correct task page without guessing.

Owlie’s deltas​

  • API‑first with GraphQL
  • Multi‑tenant by subdomain
  • Built‑in access requests and ticketing
  • Two dashboards: End User Dashboard (EUD) and Admin Dashboard

Where things live​

  • End User Dashboard (EUD): / for end‑user requests and tickets
  • Admin Dashboard: /admin for configuration, approvals, and reporting

Fast paths​

  • Connector setup: /admin/integrations/:integration
  • Create access requests (EUD): /request
  • Create access requests (Admin): /admin/requests/new
  • Process tickets (EUD): /?section=tickets
  • Process tickets (Admin): /admin/tickets
  • API auth and usage: /api

Example​

If you already run access requests in another system, start with /implement/requests/access-requests and map your approval steps to Owlie tickets.

Troubleshooting​

  • Looking for a feature that is not available yet? Check /release-notes and the “Coming soon” notes within relevant pages.

Next steps​

  • /implement
  • /api
  • /reference